BUY.MACY (1-800-289-6229) We’re available: 24 Hours a Day 7 Days a Week. Please note: due to recent legislation, Macy’s no longer charges a disposal fee for mattress haul away in the state of California. Can I pick up my furniture or mattress from the store? Schedule or change a furniture or mattress delivery date, or manage your notifications settings. Please have your sales check number ready for easy scheduling. What are the furniture and mattress delivery fees?
Please refer to the chart below for an estimate of our Furniture Delivery Fees. Maybe a sales-person can waive the delivery fees? Did you try stacking pointsmalls and coupons? Also, if you’re buying furniture, maybe try to find a large Macy’s GC for cheap. Don’t buy the Worry No More Warranty for furniture from Macy’s.
Now she told me that I would have to pick it the furniture item up at the City of Industry Pick up location. Keep in mind, Macy’s charges you for their required delivery service. You would expect them to be awesome at it right? NO. They came with the headboard and THEN realized that the rails weren’t there with the order! They had to take back the pieces with them and told me to schedule another appointment. Direct Ship Furniture: Shipping fees and any surcharges will not be refunded. If you are not satisfied, contact Macy’s to return or to make a reselection.
Will not buy from Macy’s furniture again. While I object to paying the delivery charge and shared this with the sales rep, we talked through the timeline that I should expect my coffee tables. RETURNING ITEMS PURCHASED AT MACYS. (However, we do not refund return shipping charges, unless we made an error. FURNITUREPlease contact us within 3 days of delivery if there is any problem with your furniture purchase. When there is a delivery charge and they are paid 15 to 18 bucks an hour? You are so stupid. Right. Or moving your furniture out of your house and not scratching it. In fact they keep no furniture inventory at the retail store location. Macys should be stopped from imposing a delivery fee when the customer picks up merchandise. If you’re the type of person who scours online stores and gives relatives or friends travelling abroad a list of items to pick up from foreign retailers, you can now breathe east. Bought WNM plan with Macys on dinning chairs and a whole host of other furniture. I found Macy’s on that and I did receive a waiver of the delivery fee.
The new furniture delivery charges, within the 50-mile radius, range from 5 (mirrors, small rugs, small tables) to 10 (mattresses and box springs, most chairs, coffee tables) to 15 (chests, dining-room furniture, most living-room furniture) to 20 (sleep sofas, carpeting). Macy’s: Handling charges for deliveries within the tristate area vary from department to department. I think the mattress delivered was not the same caliber that was on the showroom floor. Ashley Furniture, which has an F rating on Angie’s List based on Day’s review, did not respond to requests for comment. Ultimately, Day says he and his wife received a refund from Ashley, and purchased an identical mattress from Macy’s online, which they could return if they didn’t like it. You buy a couch from macy’s: They bring it in your house and place it. Didn’t you already pay for a delivery charge? If they moved a lot of furniture and did so without scratching anything, I would give them 10 to help out with their lunch. For preference returns, furniture protection plan fees will be refunded.
DEC 2010: Customer calls Macy’s and sets up delivery for 14 DEC 2010. Customer requests to put off furniture exchange until customer can speak with his manager, TOSIN IBUSIE. RESPONSE: First, it was four adjustments in total but the first adjustment had nothing to do with the extremely poor quality couch pieces that we were repeatedly receiving and another adjustment had NOTHING to do with the extremely poor quality customer service we were receiving, it was for the delivery charge. While the sales tax on shipping costs is very complicated in California, they at least have provided a helpful table on their Board of Equalization website: Here’s the breakdown.