Find a Pottery Barn store near you. For our return policy on gift registry purchases, or for detailed procedures for returning items, visit potterybarn.com or contact Customer Service at 1. Return Policy International. All international orders must receive a return authorization from our call center and cannot be accepted in any of our retail stores. 48 states? Does your Puerto Rico Pottery Barn store offer a Wedding & Gift Registry?
Information about the Pottery Barn policies for returns, refunds and exchanges. I called customer service & asked if I could return to a store and they said fine. For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. International Customers Please note, all international orders must receive a return authorization from our call center and cannot be accepted in any of our retail stores. Beware of the Pottery Barn online return policy. The return policy states that you cannot return an item for a refund after 30 days. I returned it to my local Pottery Barn store, and they were great. They gave me a receipt for it right then and there, and packed it up and returned it for me.
Return Policy. Returns of mattresses are subject to a 40 return shipping fee. International Customers Please note, all international orders must receive a return authorization from our call center and cannot be accepted in any of our retail stores. 31, the policy jumps from 28 to 60 days), and Pottery Barn (items shipped from Oct. 15 through Dec. 24 can be returned until Jan. 31). Check with stores for details. So I called pottery barn expecting a no nonsense return policy and was told that they have a 30 day policy and they can’t help me! My first phone to Pottery Barn Customer Service gave me this information with quite a bit of attitude and obviously did not care that she had a very disappointed customer. (which IMO is much too short for a baby/kids store and gift giving).
Pottery Barn Returns And Refund Policies
I returned to my Pottery Barn store and my Pottery Barn Credit Card as I was told my card would be credited. Unlike most merchants who adjust for sales prices within a certain length of time, Pottery Barns policy takes a your-tough-luck attitude. Potterybarn.com told me I could return the items in person to this location for an instant return, but of course the employees here only want to do the least amount of work possible. Kohls allows customers to return online purchases to the store. Anyway, the Old Navy and Gap folks said the return policy is 45 days for mail orders and BR said it’s 30 days. I had such a hard time with Pottery Barn. With items purchased online or at our stores, within 7 days of furniture delivered to your home, or within 30 days of purchase of all other products, you may return your items for a refund of the merchandise value. Here are 34 price adjustment (or price protection) policies to make you a more informed shopper and help you save some money. I could not find any information online about Pottery Barn so I called them up and sure enough they offer a 30 day price protection policy. There’s also this interesting return policy in the shipping information:. With Pottery Barn (and other stores like Williams-Sonoma) you are paying for a product as well as a service.
Deciding where to register can be a bit like standing in the grocery store ice cream aisle: With so many great options, how can you choose? Here, the lowdown on 10 top registry retailers. Return policy: You can exchange gifts or return them for store credit. I am SO MAD. My daughter got a paper lantern lamp for xmas from Pottery Barn Teen as a gift. I’m just mad that we can’t take it to the store and return it. We called corporate and they confirmed that it their policy. We talked to a manager higher up, and he also confirmed that it their policy. Pottery Barn Return Online Item To Store – complete Pottery Barn information covering return online item to store results and more – updated daily. Return policy: Gift registrants will still keep – good his and hers, Pottery Barn offers an extensive array of monogrammable items. As it turns out, according to the Pottery Barn policy, returning this war may be a bit tricky.